Privacy Policy

Last Updated: 17 FEB 2020

  1. COMMITMENT TO PRIVACY

Generations  (“We”) is committed to being transparent on how we process and protect the privacy of personal information collected through the use of the generations.com.hk website (the “Site”). This Privacy Policy (“Statement”) explains what we do with personal information collected, how it is protected, and your privacy rights (where applicable).

This Statement is subject to updates and as such, we recommend that you (the “User”) visit this webpage from time to time to review any changes that may have been made. The latest update date can be found at the top of the beginning of this Statement.

By using this Site, you consent to the Privacy Policy set out below.

  1. PERSONAL INFORMATION COLLECTED

Generations collects all information provided by the User filling forms on this Site. By becoming a registered user of this Site, the User is required to complete a registration form that requires the provision of personal information such as the User’s name, address, telephone number, email address and other personal information (as applicable) as well as information about the User’s business.

This Site also utilises cookies to generate statistical information about the Site and Users, such as IP addresses, browser software, operating system, pages viewed, number of sessions, unique visitors and so forth. A “cookie” is a small amount of data stored on the User’s computer’s hard drive through the installed browser if the User accesses this Site. The User can determine if and how a cookie will be accepted by configuring the browser installed on their computer to access this Site. By setting relevant preferences in the browser, the User can accept all cookies, can be notified when a cookie is sent, or reject all cookies. If the User rejects all cookies by choosing the cookie-disabling function in their browser, some information may need to be re-entered each time the User visits this Site and, in some instances, certain features of this Site may be unavailable.

Information that the User has made available in their social network profile may also be used by Generations. By associating your social network account, including but not limited to LinkedIn and Facebook, with Generations, the User consents to Generations having permission to access information on the social network, including your email address, profile picture and location. Please refer to the relevant social network’s privacy policies and/or terms of conditions of use about what data is shared with Generations.

Generations may also ask the User to complete surveys and feedback forms from time to time for research purposes, although the User is not obligated to respond.

  1. USE OF PERSONAL INFORMATION

Generations uses the personal information it collects to inform the User of services that may be of interest to the User from Generations. Specifically, we may use your email address to contact you regarding notices, surveys, product alerts, new service or product offerings and communications relevant to your use of this Site.

The information gathered through cookies will be used solely for the purpose of undertaking statistical analysis of the Site’s usage to help improve the content of the Site and Generation’s service offerings as well as for internal analysis, monitoring and marketing decisions. If the User does not de-activate or erase the cookie, our web servers will be notified of the User’s visit to the Site each time the Site is accessed using the same computer. Generally, we use cookies to identify Users to help improve the experience of using this Site.

Generations may publish or share with third parties the statistical analysis it has undertaken of personal information collected. In situations where this arises, Generations will not publish or share any personally-identifying information without the User’s express permission. Generations will never sell any personal information collected and will take steps to keep all information collected safe and secure. However, Generations reserves the right to share the personal information of its Users to official bodies to detect and prevent criminal activity.

All information collected by Generations is retained for as long as necessary to meet legitimate business or legal reasons. Generations will then delete it safely and securely. If the User would like Generations delete their personal information, they can do so by sending an email to support@generations.com.uk.

  1. PRIVACY RIGHTS

Where applicable, the User has the right to request a copy of their personal information that we hold by contacting Generations by email at support@generations.com.uk.

  1. INCORRECT INFORMATION

If the User believes that the personal information held is incorrect, they may send an email to support@generations.com.ukand Generations will check and correct as necessary. Generations is committed to holding personal information that is accurate and current.

  1. OPTING OUT

As a registered user of the Site, the User provides Generations consent to directly email relevant information that may be of general interest to the User. The User can withdraw this consent at any time by sending an email to unsubscribe@generations.com.uk.

If the User does not want Generations to hold or use their personal information, please contact Generations by email at support@generations.com.uk. Generations may need to keep some of the User’s information for legal and business reasons, such compliance with regulatory requirements.

  1. COMPLAINTS

If the User wishes to make a complaint about our handling of their personal information, they may contact Generations directly at support@generations.com.uk

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